Return Policy

Please call or email Disability Work Tools to notify us of any returnable items.

All items must be returned within thirty (30) days of purchase and accompanied with information from the original invoice or packing slip.

Items must be returned in its original packing, clean and saleable condition.

Some items may be subject to a restocking fee. 

All special custom orders may be subject to a restocking fee or not be refundable.

Disability Work Tools is not responsible for typographical errors. Prices, product designs and specifications are subject to change without notice.


Disability Work Tools will exchange or repair all defective products or equipment in accordance with the manufacturer’s stated warranty. Purchaser is responsible for and shall maintain and use the equipment pursuant to the manufacturer’s recommendations. No parts or labor will be covered due to neglect of maintenance on equipment, nor due to electrical surges or lighting or other acts of nature. Claims may be filed under this warranty and obligations to make repairs shall begin only after the product is paid. This warranty does not cover loss of time, inconvenience, loss of revenue, livestock, poultry, or other consequential damages of any kind. The above constitutes our sole warranty. There is no warranty of merchantability and no warranties expressed or implied which extend beyond the description herein and no person or representative of Disability Work Tools is authorized to make any representation or warranty concerning products on behalf of the company except to refer purchasers to the above warranty.


All shortage claims must be placed within thirty (30) days from original shipment for order to be considered.


Damages or freight claims must be placed with the carrier. Be certain to inspect all shipment for shortages and damages prior to signing for the shipment.

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